Wellbee Social Inc. - Privacy Policy
WELLBEE SOCIAL INC. , d/b/a Wellbee Social or Wellbee (“us”, “we”, “our” or the “Company”) respect your privacy and are committed to protecting it by complying with this Privacy Policy. Wellbee Social Inc. (“Wellbee,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, applications, and services. We only collect data essential to deliver our services and fulfill legal obligations. We will not use your personal data for purposes not explicitly outlined in this Privacy Policy without obtaining your prior consent.
By submitting Information through our Services, you agree to the terms of this Privacy Policy, our Terms of Use, Instructor Terms as well as any other documentation referenced herein. If you do not agree you should discontinue use of the services immediately. Wellbee Social Inc. retains the right to deny or suspend access to anyone we reasonably believe has violated any provision of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
- Account Data: Name, email address, phone number, and billing details collected during registration or transactions.
- Content Data: Information you submit, including blogs, posts, course materials, event descriptions, and product listings.
- Instructor Data: Bank account details for payouts, business information, and tax-related data for compliance.
- Instructor Application Form: In order to abide by regulations and compliance, a registration form for Professional to sell courses, events and/or products is required. Data within this form is collected and saved on local servers. Data includes, but not limited to: proof of identification, name, email, phone, business website, copies of qualifications and certifications.
1.2 Usage Data
- Log Data: IP address, browser type, operating system, and access times.
- Behavioral Data: Actions taken on the platform, such as course enrolment, event ticket purchases, product purchases, or group participation.
- Non-logged-in Visitors: Data collected is limited to essential cookies and analytics required for basic site functionality and performance.
1.3 Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience. Cookies include:
- Essential Cookies: For account login and security.
- Analytics Cookies: To track user behavior on the site (e.g., Google Analytics).
- Optimization Tools: Tools like Image Optimizers and Media Offloader plugins to collect performance-related data to optimize content delivery.
2. How We Use Your Information
We use your information to:
- Provide Services: Enable course creation, event management, product listings, and community features.
- Facilitate Payments: Process transactions securely via integrated payment gateways like PayPal.
- Enhance User Experience: Use tools to enhance your networking and learning experience to deliver creation platforms for courses, events and products, in order to deliver a personalized experience and user-based marketplace.
- Optimize Platform Performance: Leverage certain optimizing and caching plugins to improve site speed and efficiency.
- Communicate with You: Send updates, newsletters, and promotional content (with your consent).
- Ensure Security: Detect and prevent fraudulent or unauthorized activities.
3. Third-Party Integrations
We integrate with third-party services to enhance functionality. Third parties are contractually obligated to process your data solely for the purposes outlined in their agreements with us and comply with applicable privacy laws. These include, but not limited to:
3.1 Payment Processing
- PayPal and other payment processors. Your payment details are encrypted and handled directly by these services.
3.2 Analytics and Optimization
- Google Analytics to monitor website performance.
- Image Optimizers, Cache plugins and Media offloads to help enhance speed, performance and functioning of the Website.
3.3 Media, Comments, Blogs and Posts
- If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
- Embedded Content Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
3.4 Courses
- Course progress, including completion status, quiz scores, assignments and/or essay submissions are tracked and stored by the Instructor and Site Administrators.
- We will also store comments on courses, lessons, topics, assignments, and essays if the Instructor chooses to leave them.
- Order information with regards to: enrolled courses, course progress, username / email address.
3.5 Events, RSVPs, Tickets
- Event Creation Form Details All information provided on the Event Creation Form is displayed on the Events Page and accessed by Website visitors and Site Admin
- If you create, submit, import, save, or publish event ticket information, as well as obtain RSVPs or purchase tickets to events, such information is retained in the local database:
- Attendees information (RSVPs and Tickets): name and email address
- Ticket information (RSVPs and Tickets): name, email address, and ticket number/SKU (via check-in page)
- Ticket purchaser information: name and email address
- Ticket purchaser billing address, which is collected through the use of WooCommerce, Easy Digital Downloads, and/or PayPal
3.6 Purchasing and Products
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site. When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account
- Comply with any legal obligations we have, such as calculating taxes
- Improve our offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it.
We will also store comments or reviews, if you choose to leave them.
3.7 Other Plugins
- Third party plugins that allow us to deliver the features of a Community, Social Networking features, Course Creation, Event Management, and a Store Marketplace.
Third parties may have access to limited personal information to perform their functions but are obligated not to disclose or use the information for other purposes.
4. Data Retention
We retain your personal information as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy.
- Comply with legal obligations (e.g., tax and accounting requirements).
- Resolve disputes and enforce agreements.
5. Your Privacy Rights
5.1 General Rights
- Access and Correction: Request access to your data or correct inaccuracies.
- Deletion: Request the deletion of your personal data.
5.2 GDPR-Specific Rights
If you reside in the European Economic Area (EEA), you have additional rights, including:- Objecting to Processing: Restrict or object to data processing under certain conditions.
- Withdraw Consent: You can change your mind about sharing your data at any time. This won’t affect how we’ve used your data before you withdrew consent.
5.3 CCPA-Specific Rights
If you are a California resident, you have the right to:- Know: What personal information we collect and how we use it.
- Opt-Out: From the sale of personal information (we do not sell personal data).
- Non-Discrimination: For exercising your privacy rights.
6. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption for sensitive data (e.g., payment information).
- Secure servers and firewalls.
- Regular updates and security patches for our Website and its plugins.
Despite these measures, no system is entirely secure, and we cannot guarantee absolute security. In the event of a data breach, we will notify affected users and relevant authorities as required by applicable laws.
Your information may be transferred to and processed in jurisdictions outside your country of residence. These transfers comply with applicable laws and provide adequate data protection measures.
7. Data Sharing
We do not sell or share personal data with third parties except as necessary to:
- Provide Services: Share data with payment processors or hosting providers
- Comply with Laws: Respond to lawful requests, legal processes, or enforceable government demands.
- Prevent Harm: Protect the rights, property, or safety of Wellbee Social, its users, or the public.
- Instructors may share limited user data with third parties strictly for service fulfillment, provided such sharing complies with this Privacy Policy and applicable laws.
8. Instructor Obligations
Instructors are responsible for ensuring compliance with this Privacy Policy and all applicable privacy regulations when handling user data obtained through the platform. Instructors must ensure they collect and use data in line with this Privacy Policy and avoid retaining user data beyond the purpose of fulfilling their services.
9. Cookies and Tracking Technologies
Cookies used on our platform include:
- Essential Cookies: Required for site functionality.
- Performance Cookies: Track usage and optimize performance (e.g., image optimizers, caching plugins).
- Third-Party Cookies: Used by services like Google Analytics.
- Telemetry Data: This website collects telemetry data to track feature and configuration usage. Collected data is processed in such a way that visitors cannot be identified and no Personally Identifiable Data or User Generated Content is shared. Telemetry data is collected to understand feature usage and improve platform functionality. This data is anonymized and cannot identify individual users.
10. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 18, we will delete it promptly.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be communicated via email or platform notifications. Continued use of the platform constitutes acceptance of the updated policy.
12. Contact Us
For questions, concerns, or to exercise your privacy rights, contact us at:
Message: Use our Contact Page
Address: Suite 2500, 500 – 4th Ave SW, Calgary, AB T2P 2V6, Canada